Booking and Cancellation Policy

4-20 Day Tours & Workshops

Deposits

A 15% deposit is required to reserve your space (deposit is non-refundable). The remaining balance is due 90 days prior to the start of the workshop. 

Cancellations

Any cancellation by the client must be made in writing. The date on which the email is received by us will determine the cancellation charges applicable. These charges are expressed as a percentage of the total tour price and are as follows: 90 – 42 days before departure 50%; 41 – 28 days before departure 75%; 27 days or less before departure 100%. 

We reserve the right to cancel the trip due to unforeseen circumstances. If the trip is cancelled we will arrange an alternative date or a full refund if you can not make the alternative date. In general, the workshop will not be cancelled due to the weather forecast. We have never had a workshop where we have not spent the majority of it out shooting. If the weather does limit our shooting we will spend more time learning techniques and post-production. Ultimately, the best photographs can come from any combination of weather conditions and we will find subjects and locations to match. Please note that the tours require a minimum number of people. If there are not enough participants one week beforehand a full refund will be provided, or you will be given the option to keep your place on the next date.

We recommend that you take out your own travel insurance to cover your trip and camera equipment.

Private Tours

Deposits – One day Private Tours

One day Bespoke tours require a non-refundable deposit of $250 to be paid at the time of booking or you may pay in full. The remaining balance is due 14 days prior to departure. No refunds will be issued if the booking is cancelled within 7 days of departure. If the booking is cancelled between 7-14 days prior to departure then 50% of the booking value will be forfeit.

Deposits – Three day and longer Private Bespoke Tours

A non-refundable deposit of 25% is required at the time of booking or you may pay in full. The remaining balance is due 45 days prior to the start of the tour. No refunds will be issued if the booking is cancelled within 14 days of departure. If the booking is cancelled between 14-30 days prior to departure then 50% of the booking value will be forfeit.

Cancellation for all Private Tours

We reserve the right to cancel the trip due to unforeseen circumstances. If the trip is cancelled we will arrange an alternative date or a full refund if you can not make the alternative date. In general, the tour will not be cancelled due to the weather forecast. We have never had a tour where we have not spent the majority of it out shooting. If the weather does limit our shooting we will spend more time learning techniques and post-production. Ultimately, the best photographs can come from any combination of weather conditions and we will find subjects and locations to match.

We recommend that you take out your own travel insurance to cover your trip and camera equipment.

Overseas Tours / Expeditions

A non-refundable deposit of 25% is required to reserve your place on the tour or you may pay in full at the time of booking.

The balance of the tour price is due 90 days (120 days for Antarctica) prior to the departure date. Should this final payment fail to reach us by the date specified, we reserve the right to treat the booking as cancelled and retain the deposit. If a booking is made 90 days (120 days for Antarctica) or less prior to the departure date, then the full amount is payable at the time of booking.

Any cancellation by the client must be made in writing. The date on which the email is received by us will determine the cancellation charges applicable. These charges are expressed as a percentage of the total tour price and are as follows: 90 (120 days for Antarctica) – 42 days before departure 50%; 41 – 28 days before departure 75%; 27 days or less before departure 100%. 

We recommend that you take out your own travel insurance to cover your trip and camera equipment.

Credit Card Surcharge

If paying by Credit Card the credit card surcharge (2.5% of amount paid) in non refundable.