Booking and Cancellation Policy

1-Day & Weekend Workshops

Deposits

A non-refundable deposit is required to reserve your place on the workshop or you may pay in full at the time of booking. The remaining balance is due 14 days prior to the start of the workshop. If the remaining balance is not paid in full your place will be forfeited. The deposit for each workshop is outlined below.

  • One day workshops require an initial $100 deposit at time of booking.
  • Weekend workshops require an initial $250 deposit at the time of booking.
General Cancellations

No refunds will be given if the booking is cancelled within 7 days of departure. If the booking is cancelled between 7-14 days prior to departure 50% of the booking value will be forfeit.

We reserve the right to cancel the trip due to unforeseen circumstances. If the trip is cancelled we will arrange an alternative date or a full refund if you can not make the alternative date. In general, the workshop will not be cancelled due to the weather forecast. We have never had a workshop where we have not spent the majority of it out shooting. If the weather does limit our shooting we will spend more time learning techniques and post-production. Ultimately, the best photographs can come from any combination of weather conditions and we will find subjects and locations to match. Please note that the workshops require a minimum number of people (3 people for a weekend workshop and 2 people for a one day workshop). If there are not enough participants one week beforehand a full refund will be provided, or you will be given the option to keep your place on the next date.

We recommend that you take out your own travel insurance to cover your trip and camera equipment.

4-Day Workshops

Deposits

A non-refundable deposit of $400 is required to reserve your place on the tour or you may pay in full at the time of booking. The remaining balance is due 30 days prior to the start of the workshop. If the remaining balance is not paid in full your place will be forfeited.

Cancellations

No refunds will be given if the booking is cancelled within 14 days of departure. If the booking is cancelled between 14-30 days prior to departure 50% of the booking value will be forfeit.

We reserve the right to cancel the trip due to unforeseen circumstances. If the trip is cancelled we will arrange an alternative date or a full refund if you can not make the alternative date. In general, the workshop will not be cancelled due to the weather forecast. We have never had a workshop where we have not spent the majority of it out shooting. If the weather does limit our shooting we will spend more time learning techniques and post-production. Ultimately, the best photographs can come from any combination of weather conditions and we will find subjects and locations to match. Please note that the tours require a minimum number of people. If there are not enough participants one week beforehand a full refund will be provided, or you will be given the option to keep your place on the next date.

We recommend that you take out your own travel insurance to cover your trip and camera equipment.

4-20 Day Tours

Deposits

A non-refundable deposit of 25% is required to reserve your place on the tour or you may pay in full at the time of booking. The remaining balance is due 60 days prior to the start of the tour. If the remaining balance is not paid in full your place will be forfeited.

Cancellations

No refunds will be given if the booking is cancelled within 45 days of departure. If the booking is cancelled between 45-60 days prior to departure 50% of the booking value will be forfeit.

We reserve the right to cancel the trip due to unforeseen circumstances. If the trip is cancelled we will arrange an alternative date or a full refund if you can not make the alternative date. In general, the workshop will not be cancelled due to the weather forecast. We have never had a workshop where we have not spent the majority of it out shooting. If the weather does limit our shooting we will spend more time learning techniques and post-production. Ultimately, the best photographs can come from any combination of weather conditions and we will find subjects and locations to match. Please note that the tours require a minimum number of people. If there are not enough participants one week beforehand a full refund will be provided, or you will be given the option to keep your place on the next date.

We recommend that you take out your own travel insurance to cover your trip and camera equipment.

Private Tours

Deposits – One day Private Tours

One day Bespoke tours require a non-refundable deposit of $250 to be paid at the time of booking or you may pay in full. The remaining balance is due 14 days prior to departure. No refunds will be issued if the booking is cancelled within 7 days of departure. If the booking is cancelled between 7-14 days prior to departure then 50% of the booking value will be forfeit.

Deposits – Three day and longer Private Bespoke Tours

A non-refundable deposit of 25% is required at the time of booking or you may pay in full. The remaining balance is due 45 days prior to the start of the tour. No refunds will be issued if the booking is cancelled within 14 days of departure. If the booking is cancelled between 14-30 days prior to departure then 50% of the booking value will be forfeit.

Cancellation for all Private Tours

We reserve the right to cancel the trip due to unforeseen circumstances. If the trip is cancelled we will arrange an alternative date or a full refund if you can not make the alternative date. In general, the tour will not be cancelled due to the weather forecast. We have never had a tour where we have not spent the majority of it out shooting. If the weather does limit our shooting we will spend more time learning techniques and post-production. Ultimately, the best photographs can come from any combination of weather conditions and we will find subjects and locations to match.

We recommend that you take out your own travel insurance to cover your trip and camera equipment.

Overseas Tours / Expeditions

We will send you a full booking and refund policy on registration of interest.

Credit Card Surcharge

If paying by Credit Card the credit card surcharge (2.5% of amount paid) in non refundable.

COVID CANCELLATIONS

We understand that Covid makes planning your trip difficult, so we are trying to be as flexible as possible with deposits and bookings. If you are unable to attend a workshop due to either having COVID or because you are in isolation please contact us immediately to discuss your booking. 

Please see below for general COVID guidelines but we will take each cancellation on a case by case basis. For non COVID related cancellations, that may include some exceptions, our normal cancellation policy applies.

COVID Cancellation guidelines:

Please contact us to discuss your individual circumstances

  • Anyone that gets sick after the tour has started will not receive a refund. Your personal travel insurance should cover you in this situation, make sure you read your policy carefully to ensure that it does. 

  • If you become unwell before the tour: For the most part that may include some exceptions, normal cancellation policy applies, please contact us to discuss your individual circumstances. 

  • Please contact us if you think your booking will be affected by COVID. 

We will be following the Ministry of Health guidelines for our workshops. 

1-Day & Weekend Workshops

Deposits

A non-refundable deposit is required to reserve your place on the workshop or you may pay in full at the time of booking. The remaining balance is due 14 days prior to the start of the workshop. If the remaining balance is not paid in full your place will be forfeited. The deposit for each workshop is outlined below.

  • One day workshops require an initial $100 deposit at time of booking.
  • Weekend workshops require an initial $250 deposit at the time of booking.
General Cancellations

No refunds will be given if the booking is cancelled within 7 days of departure. If the booking is cancelled between 7-14 days prior to departure 50% of the booking value will be forfeit.

We reserve the right to cancel the trip due to unforeseen circumstances. If the trip is cancelled we will arrange an alternative date or a full refund if you can not make the alternative date. In general, the workshop will not be cancelled due to the weather forecast. We have never had a workshop where we have not spent the majority of it out shooting. If the weather does limit our shooting we will spend more time learning techniques and post-production. Ultimately, the best photographs can come from any combination of weather conditions and we will find subjects and locations to match. Please note that the workshops require a minimum number of people (3 people for a weekend workshop and 2 people for a one day workshop). If there are not enough participants one week beforehand a full refund will be provided, or you will be given the option to keep your place on the next date.

We recommend that you take out your own travel insurance to cover your trip and camera equipment.